Live Chat

The fastest way to help your customers

Live Chat

Start chatting with visitors who need your help today.

Free Setup

Live Chat accounts are setup upon successful payment.

Mobile Support

Never miss a sale again, receive client messages on the move.

Increased Revenue

Quickly, effectively, comunicate with customers to resolve issues.

Starter

20.00

Per Agent / Per Month
Unlimited agent accounts
60-day chat history
Basic chat customization
Ticketing system
Data security

Regular

35.00

Per Agent / Per Month
Unlimited agent accounts
Unlimited chat history
Full chat customization
Ticketing system
Data security
Basic reporting

Team

40.00

Per Agent / Per Month
Unlimited agent accounts
Unlimited chat history
Full chat customization
Ticketing system
Data security
Basic reporting
Agent groups
Multiple brandings

Enterprise

50.00

Per Agent / Per Month
Unlimited agent accounts
Unlimited chat history
Full chat customization
Ticketing system
Data security
Advanced reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler

Live Chat Features

Chat Tools

Applications

Team management

Customization

Integrations

Getting feedback

Engaging customers

E-commerce tools

Visitors tracking

Reports & analytics

Ticketing system

Security

Compare Live Chat Plans

There are 4 Live Chat plans find out about all the features included in each plan.



Starter Regular Team Enterprise

Chat & Monitoring

Applications
Canned responses
Pre-chat & post-chat surveys Default only
Ticket form Default only
Agent rating
Visitor details
Multiple website support
Visitors tracking up to 100 up to 400 up to 400 1000
Transfers
Chat tagging
File sharing
Smart chat routing
Manual chat routing
Work scheduler

Ticketing System

Ticket management
Tickets from chat
Tickets from email
After-hours ticket form
Ticket tagging
Automated follow-ups

Stats & Reports

Daily Summary
Live Chat Dashboard
Accessing reports via API
Basic chat statistics
Ticket statistics
Tag-based reports
Interactive reports
Group statistics
Staffing prediction
Agent activity
On-demand reporting
First response time
Average response time

Engagement

Automated greetings 1 greeting
Proactive chats
Mobile chat window
Eye-catcher Default only
Efficiency data

Security

256-bit SSL secure connection
Trusted domains
Banned visitors list
Credit card masking
Log in with Google
2-step verification
Access restriction

Customization

Chat window translations Default translations only
Language selection
Pop-up or embedded chat window Embedded chat only
Themes
Chat window CSS customization
Custom logo in chat window
Chat buttons
White label
Multi-brand customization

Management

Supervision
Agent roles
Group organization
Inactivity timeout configuration

Intergrations

Addons
Social media
API
Notifications

Product Support

Knowledge base
24/7/365 Chat support
24/7/365 Email support
24/7/365 Phone support

Archives

Chat history 60-day
Email transcripts

Live Chat

By choose Live Chat for your website you're choosing the very best:

Satisfy Your Customers

Help your customers when they need it.

Stats & Reports

Analise your customer service performance and help speed up response times.

Be More Efficient

Setup in a few minutes, chat with 10 times more people than a phone agent.

Web Browser Support

Windows & Mac

iPad & iPhone

Android

Frequently Asked Questions

To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to the products and services listed on this page.

If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.

Submit Your Questions View Our F.A.Q's
All our Live Chat accounts include 24/7 support. Please use the customer portal to submit a ticket as this is the fastest way to get a response.
Unfortunately Live Chat accounts are non-refundable. Please check our full terms and conditions for more details.
No, you can create additional accounts free of charge. You only pay for additional agent seats.
The number of seats determines the number of agents that can log in to your Live Chat at the same time. The more seats you get, the more agents can log in.
No, there are no additional costs and you won’t be charged anything extra.
Sure! Feel free to use your live chat on as many websites as you wish.
Services will be setup the same day upon successful online payment made either by Credit Cards, Debit Cards, Apple Pay or PayPal. Unfortunately Bank transfer payments may take between 24 and 72 hours to validate.
We support Credit Cards, Debit Cards and Apple Pay using Stripe, Bank Transfers or PayPal if your prefer.

At this time our Live Chat accounts are non-refundable.