Start chatting with visitors who need your help today.
Live Chat accounts are setup upon successful payment.
Never miss a sale again, receive client messages on the move.
Quickly, effectively, comunicate with customers to resolve issues.
Chat Tools
Applications
Team management
Customization
Integrations
Getting feedback
Engaging customers
E-commerce tools
Visitors tracking
Reports & analytics
Ticketing system
Security
There are 4 Live Chat plans find out about all the features included in each plan.
| Starter | Regular | Team | Enterprise | |
|---|---|---|---|---|
Chat & Monitoring |
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| Applications | ||||
| Canned responses | ||||
| Pre-chat & post-chat surveys | Default only | |||
| Ticket form | Default only | |||
| Agent rating | ||||
| Visitor details | ||||
| Multiple website support | ||||
| Visitors tracking | up to 100 | up to 400 | up to 400 | 1000 |
| Transfers | ||||
| Chat tagging | ||||
| File sharing | ||||
| Smart chat routing | ||||
| Manual chat routing | ||||
| Work scheduler | ||||
Ticketing System |
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| Ticket management | ||||
| Tickets from chat | ||||
| Tickets from email | ||||
| After-hours ticket form | ||||
| Ticket tagging | ||||
| Automated follow-ups | ||||
Stats & Reports |
||||
| Daily Summary | ||||
| Live Chat Dashboard | ||||
| Accessing reports via API | ||||
| Basic chat statistics | ||||
| Ticket statistics | ||||
| Tag-based reports | ||||
| Interactive reports | ||||
| Group statistics | ||||
| Staffing prediction | ||||
| Agent activity | ||||
| On-demand reporting | ||||
| First response time | ||||
| Average response time | ||||
Engagement |
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| Automated greetings | 1 greeting | |||
| Proactive chats | ||||
| Mobile chat window | ||||
| Eye-catcher | Default only | |||
| Efficiency data | ||||
Security |
||||
| 256-bit SSL secure connection | ||||
| Trusted domains | ||||
| Banned visitors list | ||||
| Credit card masking | ||||
| Log in with Google | ||||
| 2-step verification | ||||
| Access restriction | ||||
Customization |
||||
| Chat window translations | Default translations only | |||
| Language selection | ||||
| Pop-up or embedded chat window | Embedded chat only | |||
| Themes | ||||
| Chat window CSS customization | ||||
| Custom logo in chat window | ||||
| Chat buttons | ||||
| White label | ||||
| Multi-brand customization | ||||
Management |
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| Supervision | ||||
| Agent roles | ||||
| Group organization | ||||
| Inactivity timeout configuration | ||||
Intergrations |
||||
| Addons | ||||
| Social media | ||||
| API | ||||
| Notifications | ||||
Product Support |
||||
| Knowledge base | ||||
| 24/7/365 Chat support | ||||
| 24/7/365 Email support | ||||
| 24/7/365 Phone support | ||||
Archives |
||||
| Chat history | 60-day | |||
| Email transcripts |
By choose Live Chat for your website you're choosing the very best:
Help your customers when they need it.
Analise your customer service performance and help speed up response times.
Setup in a few minutes, chat with 10 times more people than a phone agent.
Web Browser Support
Windows & Mac
iPad & iPhone
Android
To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to the products and services listed on this page.
If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.
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